Returns & Refund Policy

Learn about Scentica's free returns and exchange policy. Enjoy peace of mind with our easy returns process for all your fragrance purchases.

šŸ”„ Scentica.pk Returns & Refund Policy

āœ… Eligible Returns

  • Defective or incorrect items only.

  • You may request a return or exchange if the product isĀ damaged, defective, or incorrect within 3 days of delivery

  • Opened or used items cannot be returned, due to hygiene reasons.

ā³ Refund Timeline

  • Once the returned item is received and verified, Scentica processes the refund or exchange within a week according to policies.

šŸ“ Quick Tips

  • Inspect items immediately upon delivery.

  • Take clear photos showing any damage or errors.

  • Keep your order number and shipment details handy.

  • Ask about the refund timeline and method when contacting support.

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