Returns & Refund Policy

Learn about Scentica's free returns and exchange policy. Enjoy peace of mind with our easy returns process for all your fragrance purchases.

🔄 Scentica.pk Returns & Refund Policy

✅ Eligible Returns

• Defective or incorrect items only.
• You may request a return or exchange if the product is damaged, defective, or incorrect within 3 days of delivery
• Opened or used items cannot be returned due to hygiene reasons.
  

⏳ Refund Timeline

• Once the returned item is received and verified, Scentica processes the refund or exchange within a week according to its policies.

📝 Quick Tips

• Inspect items immediately upon delivery.
• Take clear photos showing any damage or errors.
• Keep your order number and shipment details handy.
• Ask about the refund timeline and method when contacting support.